Amoi88 Privacy Policy – Malaysian Player Personal Data Protection

1. Introduction

Amoi88 ("we", "Platform", "Company") values the privacy of every user who accesses amoi88.win. This Privacy Policy describes our practices regarding the collection, use, disclosure, and protection of your personal information when you use our online gaming platform.

This document is drawn up in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and internationally recognised privacy principles. By registering for or using amoi88 services, you consent to the practices described in this Privacy Policy.

We encourage you to read this policy in full. If anything is unclear or you have questions, our Privacy Officer team is available to assist via live chat on the platform or by email.

2. Personal Data We Collect

Amoi88 collects your personal information through several means — either directly from you, automatically as you use the platform, or from legitimate third-party sources. The following are the types of data we collect:

Data Categories	Example Information	How Collected
Identity Information	Full name, date of birth, identity card number, selfie photo	Registration & KYC
Contact Information	Email address, mobile number, residential address	Account registration
Financial Information	Bank account number, bank name, deposit and withdrawal transaction records	Payment processing
Platform Usage Data	Game history, wagering, login, and account activity	Automatically during use
Technical Data	IP address, device type, operating system, web browser, approximate location	Automatic – cookies & system logs
Communication Data	Support chat records, emails, and submitted feedback	Interactions with our team

3. How We Use Your Data

Every piece of information we collect is used for a specific and lawful purpose. amoi88 uses your personal data for the following purposes:

• Account management: Creating and managing your account, verifying your identity, and enabling secure login.
• Service provision: Processing deposits and withdrawals, enabling access to games, and providing a seamless gaming experience.
• KYC verification: Complying with legal requirements related to anti-money laundering and member identity verification.
• Customer support: Responding to enquiries, resolving technical issues, and handling your complaints efficiently.
• Platform improvements: Analysing usage patterns to improve the performance, design, and user experience of the amoi88 platform.
• Security and fraud prevention: Detecting and preventing fraudulent activity, multi-account usage, and other security threats.
• Marketing communications: Sending information about promotions, bonuses, and new offers — only if you have given your consent.
• Legal compliance: Fulfilling reporting and record-keeping obligations required under applicable law.

4. Data Processing Basis

Amoi88 only processes your personal data on a valid legal basis. Depending on the purpose of processing, we rely on the following bases:

• Contract performance: Processing necessary to provide the services you have requested, including account management and transaction processing.
• Consent: For marketing communications and non-essential cookies, we obtain your consent in advance and you may withdraw that consent at any time.
• Legitimate interest: For security, fraud prevention, and service improvement purposes, we rely on a legitimate interests basis that does not override your rights.
• Legal obligation: To meet KYC compliance requirements, financial reporting obligations, and other applicable legal obligations.

5. Data Sharing with Third Parties

Amoi88 does not sell your personal data to any third party. However, in the course of operating the platform, we may share certain information with the following parties:

• Payment service providers: Approved payment gateways such as FPX, DuitNow, and e-wallet providers to securely process your financial transactions.
• Game software providers: Game content providers who require minimum information to deliver a seamless gaming experience.
• Identity verification services: Third-party providers who assist in conducting KYC processes and document verification.
• Competent authorities: We will disclose your data to authorities if required by law, court order, or a valid criminal investigation.
• Business consultants: Legal, accounting, or audit advisors bound by strict confidentiality agreements.

All third parties involved are required to comply with data protection standards equivalent to those of amoi88 and are only permitted to use your data for specified purposes.

6. Data Storage & Retention Period

Amoi88 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable law.

• Active account data: Retained for the duration your account is active and three (3) years after account closure.
• Financial transaction records: Retained for seven (7) years in accordance with accounting and anti-money laundering legal requirements.
• Support communication logs: Retained for two (2) years from the date of last interaction.
• Cookie data: Session cookies expire when you close your browser; persistent cookies are stored for the duration specified in the cookie settings.

Once the retention period has expired, your data will be securely deleted or anonymised so that it can no longer be personally linked to you.

7. Cookies & Tracking Technologies

Amoi88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

• Essential cookies: Required for core platform functions such as login session verification and security. These cookies cannot be disabled.
• Performance cookies: Collecting information on how you use the platform to help us improve performance and design.
• Functional cookies: Saving your preferences such as language and display settings to provide a more personalised experience.
• Analytics cookies: Helping us understand traffic patterns and platform usage in an aggregated and anonymised manner.

You can manage cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality of the amoi88 platform.

8. Data Security Measures

Amoi88 implements a range of technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, or accidental disclosure:

• 256-bit SSL/TLS encryption for all data transmitted over the network.
• Encryption of data stored in the database for sensitive information.
• Role-based access control — only staff who require access to specific data are permitted.
• Two-factor authentication (2FA) for internal access to systems storing user data.
• 24-hour real-time security monitoring and intrusion detection.
• Periodic security audits conducted by qualified independent parties.
• Mandatory security and privacy training for all amoi88 staff.
• A comprehensive incident response plan to address any data breaches promptly.

9. International Data Transfers

In some circumstances, your personal data may be transferred to or stored on servers located outside Malaysia — for example, when we use international cloud service providers. In all such cases, amoi88 ensures that:

• The destination country has a level of data protection equivalent to or exceeding Malaysia's standards.
• Appropriate data transfer agreements have been finalised with data recipients.
• Transfers are carried out in accordance with recognised legal mechanisms, including approved standard contractual clauses.

10. Children's Privacy

The amoi88 platform is strictly for individuals aged 18 and above. We do not knowingly collect personal data from minors. If we discover that data has been collected from an underage individual, the account will be immediately closed and all related data will be permanently deleted from our systems.

If you as a parent or guardian believe your child has registered an account at amoi88, please contact us immediately through our support channels.

11. Links to External Websites

The amoi88 platform may contain links to external websites in certain contexts. amoi88 is not responsible for the privacy practices or content of those websites. We encourage you to read the privacy policy of every website you visit outside the amoi88.win platform.

12. Changes to This Privacy Policy

Amoi88 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new platform features. When significant changes occur, we will:

• Updating the "effective date" at the top of this document.
• Displaying clear notices on the amoi88 platform to inform members of such changes.
• In the event of significant changes, a notification will be sent directly to members via email or through the platform.

Continued use of the amoi88 platform after changes take effect will be considered your acceptance of the updated Privacy Policy. We recommend reviewing this page periodically.

13. Contact Our Privacy Officer

For any enquiries, requests, or complaints regarding your privacy and personal data protection, please contact the amoi88 Privacy Officer:

If you are not satisfied with how we have handled your privacy complaint, you have the right to lodge a complaint with the Malaysian Personal Data Protection Commissioner.